Discusses voice, layout, clarity, expressing ideas, preparing reports and proposals, revision, and handling specific situations, and provides examplesAnalyses, 36-37 Apology letter, 164-166 Apostrophe use, 183-184 Appearance, 11-12 Arguments: developing, 102-104 stacking, 123-124 Attention line, 19-20 Audience, 100 Bad news, 50-61, 64-74 claims, regarding, 57-60 considerate buffers, 52-53 explanation, 53-56 honesty ... style, 3 Business letter, layouts, 12- 26 Business plans, 137-146 concept, 138 idea, 137-138 sample, 140-146 Capitalization, anbsp;...
Title | : | Writing Effective Letters and Memos |
Author | : | Arthur H. Bell |
Publisher | : | Barron's Educational Series - 1997-01-01 |
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